Privacy Policy

1. Introductory provisions

This privacy notice (hereinafter referred to as the "Notice") describes how Bandurka s.r.o. , Zenklova 24/54, 18000 Prague, Czech Republic, IČ (CIN): 22450319, File number: C 416658 - Municipal Court in Prague - collects, uses, stores and protects personal data of its customers and visitors to the website www.bandurka.cz (hereinafter referred to as the "website").

2. What personal data do we collect?

We only collect personal data that you provide to us when you register on the website, order goods, or contact us via email or other communication channels. This data may include:

Name, surname
Delivery address
Email address
Phone number
IP address
Payment details (if it is a card payment or other payment system)

3. Purpose of collecting personal data

We process your personal data for the following purposes:

Ensuring order processing
Communicating with you regarding your orders
Improving user comfort on our website
Marketing communication, if you have given us your consent
Fulfilling legal obligations (e.g. issuing invoices, tax obligations)

4. Processing and storage of personal data

Personal data is stored only for the period strictly necessary to fulfill the above-mentioned purposes, or for the period required by law (e.g. archiving of invoices). After this period, personal data will be deleted.

5. Sharing of personal data

Personal data will not be transferred to third parties without your consent, except in the following cases:

Service providers who provide transportation for us (e.g. Zásilkovna, Česká pošta)
Payment service providers (e.g. payment gateways)
If required by law (e.g. in the case of a tax audit)

Service providers have access to personal data only to the extent necessary to perform their services and are bound by personal data protection obligations.6. Your rights in relation to personal data

Under the GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure
Right to restriction of processing
Right to object to processing
Right to data portability If you wish to exercise any of these rights, please contact us at e-mail address info@bandurka.cz.

7. Security of personal data

All personal data we collect is protected by technical and organizational measures against unauthorized access, misuse or loss. We use encryption to ensure data protection during transmission. The data is also secured on servers that meet the relevant security standards.

Shoptet, as the provider of our e-shop solution, is committed to protecting users' personal data and implements appropriate measures to protect this data in accordance with applicable data protection laws.

For more information about the security and data protection that Shoptet ensures, please read the Shoptet's Principlesof processing personal data.

8. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. In the event of changes, the new text will be published on our website.

9. Contact information

If you have any questions about our Privacy Policy or want to exercise your rights, please contact us at info@bandurka.cz